Have you checked out our FAQs? You may find the help you're looking for in the FAQs categorized by these commonly encountered issues:

Or, select here to view all FAQ categories.

If you're having issues uploading documents in idalink please email the My Benefits Inbox

Didn't find what you're looking for? If you need further assistance, please indicate which kind of help you're seeking and we'll get you to the right place:

Questions about benefits or eligibility?
Contact us if you have questions about any of the following topics:
  • Questions about an application you've submitted
  • Questions about a particular benefits program
  • Questions about your eligibility
Technical difficulties using idalink?
Report an issue if you are experiencing any of the following issues using idalink
  • Login & password issues
  • Incorrect or missing information listed in your account
  • Website problems
  • Other technical or account related issues